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1. General requirements
Guest and Visitors must comply with all House Rules, Terms and Conditions and instructions from the Owner/Host during their stay and are responsible for ensuring that their visitors also comply.

2. Noise and Residential amenity
Guests must not create noise which is offensive to neighbours especially between 10pm – 8am, engage in anti-social behaviour or adversely impact the residential amenity of neighbours and the local community.

3. Gatherings or functions
The Property is not a “party house” and any such activities are strictly prohibited. Any gathering, celebration or entertainment permitted at at the Property must not conflict with residential amenity and must comply with all the other requirements.

4. Parking
One undercover parking space is provided onsite. The maximum number of vehicles permitted on site is two. Parking for boats and trailers and additional vehicles is available adjacent to the property.

5. Utilities, Water and Waste Water treatment
The property has solar panels, is serviced by rainwater and waste water is recycled on to the gardens. Reasonable use of utilities and water is included in the tariff.

Excessive use of water and/or utilities, through leaving taps/hoses, showers running, using the air conditioning and heating with the doors open or leaving them running when away from the premises, may incur an additional charge.

Cooking oils, fats, grease and chemicals must not be emptied down the drains. Sanitary products, “wet wipes” and other foreign items must not be flushed down the toilets. This is likely damage the waste water system and the cost of repair will be deducted from your security deposit/bond and you may also be invoiced additional charges.

Regulations prohibit the drinking of recycled waste water and the consumption of anything from the garden.

BOAT WASHING OTHER THAN FLUSHING THE OUTBOARD MOTOR, IS NOT PERMITTED ON THE PROPERTY. The Ardrossan Boat Ramp has boat washing facilities.

6. Garbage and recycling
Guests and Visitors are to dispose of garbage and recycling in accordance with the usual practice at the Property in the allocated bins.

7. Security
When you are away from the Property, please close all windows and doors to maintain security and prevent rain and water damage. CCTV cameras monitor the perimeter of the property to provide additional security for vehicles, boats and trailers. The owner/host does not accept any responsibility for the loss or damage to your personal belongings and equipment.

8. Cleaning, Linen and BBQ
A mandatory cleaning fee of $85, and is payable at time of booking. Linen is included in the tariff (beach towels are not supplied). We reserve the right to charge an additional cleaning fee if the property is left particularly messy or if the BBQ is not cleaned.

9. Use of Recreational Equipment and Amenities
Use of any equipment or Amenities supplied or available at the premises, must be used in a safe manner and are used solely at Guests own risk. It is your responsibility to thoroughly check all recreational equipment before use. If you are not satisfied with the condition of any recreational equipment supplied or have any safety concerns what so ever do not make use of the item/s.

The beach is tidal and any items left unattended on the beach will float away, if this happens you will be charged to replace them.

All persons using any water sport items must wear a life jacket, be able to swim and hold the appropriate licences (eg you must have a boat licence in South Australia to operate a motorised watercraft).

Bike helmets must be worn as per South Australian legal requirements, when using the bikes. If the bikes and any other equipment is left unsecured and stolen or damaged, you will be charged to replace it.

10. Balcony
Guests must use the shared balcony in a safe and respectful manner and must not climb, sit on, push or use strong force against the balcony railings and children must be supervised at all times.

11. Smoking
Smoking is strictly prohibited indoors. Guests must ensure that cigarette butts are extinguished and disposed of in a safe manner in the Ashtrays provided.

12. Fires Prohibited
Open fires on the property are not permitted on the property.

13. Smoke Alarms/Fire extinguisher
Smoke alarms and a fire extinguisher are in good working area and must not be tampered with.

14. Pets
No domestic pets are permitted on or about the property and Pets are not permitted indoors. Any damage to the property by pets is the responsibility of the Guest and repair costs will be taken from the security deposit/bond and the you will be invoiced for any costs above that amount.

15. Damages and breakages
Your limited permission to occupy the property for holiday purposes and short stays is provided in good faith on the condition that you look after it as it was your own. Damages and breakages must be reported prior to departure.

16. Departure arrangements
Check out time is 10.00am to enable us to service the property between guests. Failure to vacate by 10.00am (unless arranged prior with the host/owner) will incur an additional night’s accommodation fee which will be deducted from the security deposit/bond or invoiced to you.

17. Emergency Contact
In the event of an emergency relating to the property, please contact:
Lindsay on 0400 010 095 or Joy on 0400 446 490 immediately.

In the event of personal emergency contact 000

18. Compliance
A breach of these Rules is a breach of the Terms and Conditions of occupancy and the Host/Owner reserves the right to terminate permission to occupy and to evict from the Property, Guests or Visitors who refuse to follow these House Rules or cause a nuisance.

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Your booking at Radars Retreat is subject to the Terms and Conditions outlined below. It is important that you read and understand the Terms and Conditions and Retreat Rules, prior to booking as they will apply to your stay (before, during and after), at Radars Retreat.

Booking and paying for the accommodation constitutes your acceptance of and agreement with these Terms and Conditions and Retreat Rules as they stand now and at any stage during or after your stay. This section of the website will always display the most up to date version of these conditions.

These Terms and Conditions listed below were last updated on 19/10/2017.

TERMS AND CONDITIONS
This is not a residential tenancy agreement under the residential tenancy legislation. Guests are granted a limited permission to occupy the Property for holiday purposes and/or short stays.

Failure to comply with the Guest’s obligations in the Terms and Conditions, and Retreat Rules may result in termination of permission to occupy the Property and eviction, loss of accommodation fees paid, deductions from security deposits and extra charges.

It is therefore important for all Guests to be aware of their obligations and of their responsibilities to make any Visitors to the Property aware of these requirements to maintain the amenity of the Property and its neighbourhood.

1. House Address
Radar’s Retreat, James Well, Yorke Peninsula, South Australia 5571. The full address and directions will be sent to you when you confirm a booking.

2. House Description
Radars Retreat is a five bedroom two storey house of lightweight construction. It is hosted accommodation and guests are granted limited permission to solely occupy, for holiday purposes and short visits to Yorke Peninsula, the self-contained ground floor premises which has one large bedroom with bunk beds, a queen bed and a couch and one smaller bedroom with a queen bed, open plan lounge and dining area, bathroom with shower, vanity and toilet, split system reverse cycle air conditioning, gas hotplate, convection microwave, fridge, toaster, kettle and basic cooking equipment. The home is fitted with a continuous LPG gas hot water service.

Water is supplied via a rainwater tank on the premises and waste water is recycled on the property. There is an outdoor breezeway with fish smoker, outdoor heater, drinks and bait fridge, barbeque and outdoor furniture.

Facilities/amenities include a chipping and putting green as well as kayaks, small tinnie (must have boat licence and wear life jackets), crab rakes. Guests are granted limited permission to share the wider premises for holiday purposes and short stays, including the upstairs balcony, laundry, fish cleaning area, parking areas and upstairs living areas as agreed by the owner/host.

The property has two large sheds and can only be accessed when accompanied by the owner/host.

3. Booking, Accommodation Cost/Rates
The accommodation cost is the amount paid on your booking confirmation; and

1. For phone, email and internet bookings you will have 24 hours in which to pay your booking amount to secure and confirm your booking.
2. Confirmation of your booking will be forwarded to you within 24 hours.
3. The booking will be automatically cancelled if the booking amount is not received within this time frame.
4. The accommodation tariffs are displayed on our website and are quoted per night in AUD.
5. The host/owner is able to cancel the booking and implement the conditions outlined below under “Cancellations”.
6. The costing calculation is Rate x Number of Nights + Cleaning Fee + Security Deposit/Bond
7. Please contact the host/owner should you have any difficulties or queries regarding either the security deposit/bond or accommodation payments.

4. Security Deposit/Bond
A refundable security bond of $250 is required for all bookings and is required to be paid when booking; and

1. Following your departure the security deposit/bond will be refunded once a satisfactory inspection of the property has been completed by the host/owner or the owner’s representatives, this is normally within 48 hours.
2. Contact the owner should you have any difficulties or queries regarding either the security deposit/bond or accommodation payments.

5. Method of Payment
Payment by Pay Pal using the link to our Pay Pal facility.

6. Cancellations
All bookings are accepted by the host/owner, Manage in good faith but are subject to change or cancellation by the host/owner prior to the commencement of the booking. All cancellations must be forwarded to us in writing by email; and 

1. If cancellations occur as a result of actions by the owner all monies paid by the guest shall be refunded.
2. Cancel up to 14 days before check in and get a full refund (minus service/ credit card fees).
3. Cancel within 14 days of your trip and the first night is non-refundable, but 50% of the cost for the remaining nights will be refunded.

7. Maximum number of Guests and Visitors
The maximum number of guests for your stay is as stated on your booking confirmation. There is sleeping for 4 adults (2 queen beds) and 2 children (bunk beds). The maximum number of guests we accommodate is 6 and the maximum number of visitors is 4; and

1. We do not allow any more people in the premises than quoted above.
2. Tents, caravans or swags are NOT PERMITTED on the property.
3. Guests acknowledge that the property is for private holiday use and not for commercial purposes or the like.
4. You must contact us prior to you arrival if you wish to change the number of guests on your booking.
5. The owner/host may immediately cancel the booking without refund if guests do not adhere to these conditions.
6. Radars Retreat deems children as being under 13 years of age and infants being under 2 years of age. We do not have facilities for infants and the property is not suitable for children under 2 years of age.

8. Dog lives on property
You must acknowledge that Sonar a friendly Jack Russell Terrier lives in the owner/hosts’ residence upstairs and Sonar may visit the downstairs area from time to time.

9. General obligations of Guests and Visitors
Guests and Visitors must comply with all House Rules and By-Laws, respect the residential amenity and security of the Property and neighbours;and

1. Refrain from anti-social behaviour;
2. Guests must control and be responsible for Visitors and ensure that Visitors comply with the House Rules;
3. Comply with any instructions from the Host/Owner and security services during their stay; and
4. Notify the Host/Owner of any disputes or complaints as soon as is practicable.

10. Noise and Residential Amenity

1. Guests must not create noise which is offensive to neighbours especially between 10pm- 8am and during arrival and departure at any time throughout the occupancy.
2. Offensive noise is prohibited and may result in:
   1. termination of permission to occupy the Property;
   2. eviction;
   3. loss of rental paid; and
   4. extra charges for security and other expenses will be deducted from Security Deposits or Bonds and invoiced to you.
3. Guests must abide by any noise abatement conditions, standards and orders issued by police or any regulatory authority to minimise impacts upon the residential amenity of neighbours and local community.

11. Functions and parties

1. The Property is not a “party house” and any such activities are strictly prohibited; and
2. Any gathering, celebration or entertainment permitted at the Property must not conflict with residential amenity and must comply with all House Rules.

12. Access and Parking
Guests and Visitors must comply with parking regulations and show
consideration to neighbours;and

1. One undercover parking space is provided onsite. The maximum number of vehicles permitted on site is two. Parking for boats and trailers and additional vehicles is available adjacent to the property.

13. Recycling and Garbage

1. Guests must dispose of garbage and recycling in accordance with the usual practice at the Property and in the allocated bins;

14. Complaints and dispute resolution procedure

1. Guests must report any problems or incidents promptly to the host/owner;
2. The host/owner will make every effort to resolve complaints, in accordance with the terms and conditions and house rules.
3. The costs of any legal action in regard to additional charges or costs incurred by Guests under the terms and conditions and house rules, not paid or disputed, is at the expense of the Guest.

15. Consequences of not meeting the Terms and Conditions

1. The consequences of not complying with the Terms and Conditions requirements can include enforcement action from the host/owner, Manager, security services, local councils or, in some instances, the Police.
2. Enforcement action is subject to the Australian Consumer Law and other relevant legislation.
3. Such enforcement action could result in termination of permission to occupy the Property, eviction, loss of rental paid, deductions from security deposits and extra charges.
4. It is therefore important for all Guests are aware of their obligations and of their responsibilities to make any Visitors to the Property aware of these requirements to maintain the amenity of the Property and its neighbourhood.

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We require your contact details in order to create a booking in your name. You will be asked to provide your name, address, phone numbers and email address so that we can stay in touch with regards to the booking arrangements. You may be asked to submit photo identification for verification purposes only. You will be asked to provide the names of the other parties in your booking.
The details that we collect about you are used to help us provide the best level of service for you, our guest. The details we collect from you are strictly confidential. We do not sell, rent, loan, trade or lease the addresses stored in our database to any third parties. We may use your details to send you out information, which you may find of interest. If you do not wish to receive any of this material you may simply notify us and no further material will be sent to you.

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